Case Studies

Innential

How we helped build an AI-powered personal development platform from idea to enterprise-ready product

Screenshot of the Innential homepage on a tablet
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Launching an organisational development tool

Driving organisational growth through machine learning and smart learning architecture

Innential is a digital platform that helps employees achieve their personal and career development goals by delivering a fully managed learning architecture. It supports the entire employee learning lifecycle, from need assessment and content curation to personalised delivery and impact tracking — powered by advanced machine learning.

The brief: Build an AI platform that personalises employee development at scale

WAAT contributes to the Innential project by helping design and develop the core AI engine and DevOps infrastructure that powers the platform. Our role spans from the initial product architecture through to live deployment, ensuring the system is robust, scalable, and responsive to enterprise needs. The goal is to create a platform that transforms organisational development by matching employees with personalised learning paths, at scale.

Digital solutions: AI, automation and DevOps for continuous learning

  1. Machine learning engine

    We supported the design and implementation of a smart recommendation system that analyses validated assessments and behavioural data to match users with the right learning materials.

  2. Automated learning cycle

    The platform automates the full learning lifecycle — from identifying needs to measuring impact — reducing admin load and enhancing learner engagement.

  3. Personalised development paths

    Using AI-driven insights, Innential delivers dynamic training suggestions tailored to individual goals and team-wide needs.

  4. DevOps and infrastructure

    WAAT ensured the platform was built on a stable, scalable foundation, implementing best-in-class deployment, monitoring, and maintenance practices to support enterprise clients.

Outcome

Innential has grown into a fully operational AI-powered organisational development platform used by over 30 enterprise customers. WAAT’s contribution helped ensure the platform launched successfully and continues to scale effectively. Today, Innential is enabling companies to unlock the full potential of their workforce through smart, data-driven learning experiences.