Case studies

Nitag

How we revitalised the Global NITAG Network’s Platform for enhanced accessibility and user experience

Screenshot of the NITAG (WHO) homepage on a tablet
Screenshot of the NITAG (WHO) homepage on a laptop
Screenshot of the NITAG (WHO) homepage on a mobile phone

Enhancing accessibility and usability for immunization recommendations

The Global NITAG Network aims to provide evidence-based immunization recommendations through international collaboration. WAAT was tasked with revamping the NITAG platform to enhance the accessibility and functionality of its database and digital library, while also creating a more user-friendly and visually appealing website.

The Brief: Make the NITAG platform more user-friendly 

Redesign and rebuild the NITAG website to improve content accessibility, searchability, and overall user experience. Key objectives included modernising the interface, implementing advanced search features, and streamlining content management.

Digital Solutions: User-centric design and advanced functionality

  1. Discovery and planning

    Conducted a thorough analysis of the existing website and developed a content migration plan in collaboration with WHO. Defined user stories and key functionalities for the new system.

  2. Wireframing and prototyping

    Created wireframes and a digital prototype to test design concepts and functionalities with the client before development began.

  3. Enhanced search features

    Implemented a faceted search system in the digital library, allowing users to filter search results efficiently and browse with minimal clicks.

  4. Interactive map

    Developed an interactive map to showcase the country-based database, prominently featured on the homepage for easy access.

Outcome

The new NITAG website significantly improved user experience, making recommendations, training materials, and data more accessible to stakeholders. The interactive map and multiple contact points on the site enhanced user engagement and streamlined communication within the Network.