We build, test, iterate, repeat, until we deliver

#case study

Impact CRM

Goal of the Project

IMPACT Initiatives is a leading think-and-do tank which organises humanitarian aid for populations in crisis. WAAT was tasked with creating an effective data visualisation portal for the Emergency Response Mechanism (ERM) Afghanistan to support aid practitioners in better understanding the local provinces they serve and allow them to quickly identify districts with specific requirements.


The first step was to review the dataset available and select the relevant data to match with the right type of graphs. The aim was to deliver the information in an accessible manner, with no reduction in the complexity of the data. Working with a responsive and active client, we were able to create the UX of the website within a week through rapid prototyping using Sketch and Zeplin. In parallel to the UX process, we tackled the technical challenges of deploying the portal in Afghanistan with little or no Internet access.

Project Management

The team at IMPACT Initiatives were actively involved in the process, reporting to weekly meetings and offering feedback on the process as the work progressed. From our side, a project manager led the team, using digital tools to track projects and maintain close and effective communication. Daily Standups allowed for the team to work closely and stay informed.


The site provides real time data in a digestible format on everything from household demographics to functional markets, to post-distribution analysis of humanitarian assistance in Afghanistan’s provinces. Aid practitioners can get an instant snapshot of humanitarian needs across the country in order to deliver a high impact response.


  • UX design
  • Web design
  • Web development


Front end

  • HTML
  • CSS
  • JavaScript

Back end

  • Ruby
  • Python
  • C++


  • MySQL
Web Architecture
and Technologies Ltd
27 Dingley Place, London EC1V 8BR, United Kingdom
VAT Number GB100609172
WAAT Switzerland GmbH
Bernoullistrasse 20, CH-4056 Basel
WAAT Poland Sp. z o.o.
Telewizyjna 48, 01-492 Warszawa
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